Every customer conversation. One platform.

Build your audience once, then reach customers through Email, SMS and WhatsApp — with the control, visibility and scale your team needs.

Multi-channelSecure workspacesBuilt to scale

Good morning, Stephen

Total audience24.8k +8.4%
Messages sent18.2k
Delivery rate98.4%
Campaign activityLast 7 days

Reach them anywhere

@Email
SMS
WhatsApp

August update Live

8,428 delivered84%

Built for every team that speaks to customers.

Give each department the right communication tools while keeping customer data, branding and oversight connected.

Professional managing customer campaigns
Marketing teams

Create campaigns that feel personal.

Build branded Email, SMS and WhatsApp communication for carefully selected audiences.

Customer service professional using Comii
Customer service

Reach customers at the right moment.

Send useful alerts, reminders and service updates from one dependable workspace.

Platform manager overseeing communication
Platform managers

Stay in control as your team grows.

Manage access, monitor campaign delivery and keep communication accountable.

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Audience & campaigns

Design customer journeys

Organize customer data, build precise groups and create personalized campaigns for every stage of the relationship.

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Personalized messaging

Create communication that connects

Use reusable templates and recipient placeholders to make high-volume communication feel relevant and personal.

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#SMS
WhatsApp
@Email
Multi-channel platform

Connect on every channel

Reach one trusted audience through Email, SMS and WhatsApp from a unified customer communication workspace.

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Security & control

Secure and scale every interaction

Protect customer data with role-based access, account security, retention controls and monitored delivery.

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Designed forGrowing businessesEnterprise teamsPublic institutionsService organizations
One connected workspace

Everything your team needs to communicate better.

From the first customer record to the final delivery report, Comii keeps every part of your communication lifecycle in one place.

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SMS communication

Send timely alerts, reminders and updates to targeted customer groups at scale.

WhatsApp messaging

Use approved templates and mapped customer data in structured WhatsApp campaigns.

Audience management

Collect, import, organize and segment customer information with fields that fit your organization.

Campaign monitoring

Track queued, processed, sent and failed messages with clear delivery visibility.

Team controls

Invite colleagues and give each person access only to the tools their role requires.

Built for developers

Connect legacy systems to modern communication.

Comii gives development teams one integration layer for existing business applications and modern cloud services. Keep the systems you already trust while adding reliable Email, SMS and WhatsApp delivery.

Legacy application readyConnect older ERP, CRM, billing and internal systems without rebuilding your entire technology stack.
Modern SMTPRoute transactional and application email through familiar, standards-based SMTP connections.
REST APIsIntegrate websites, mobile apps and cloud services through structured, developer-friendly API requests.
One delivery layerCentralize provider connections, processing, monitoring and communication controls in Comii.
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Comii integration layer
ERPLegacy applicationsERP, billing and internal systems
WEBWeb & mobile appsModern customer experiences
CRMCustomer platformsCRM and service tools
Comii
@Modern SMTPTransactional email delivery
{ }REST APIsSecure application connectivity
Messaging providersEmail, SMS and WhatsApp

Turn conversations and device signals into intelligent responses.

Comii is designed to connect communication channels with approved AI models, organization-controlled knowledge and connected devices.

Intelligent communication flow
WhatsApp chatCustomer questions and requests
IoT devicesAlerts, status and sensor events
Comii
AI layer
AIOpenAI modelsChatGPT-powered experiences via API
Cloud AIPrivate and managed model services
Business knowledgeApproved datasets and documents

Comii coordinates the channel, business context and delivery workflow while the configured AI service prepares an appropriate response.

AI-assisted WhatsApp

Respond using your organization’s knowledge.

Connect WhatsApp conversations to OpenAI or other cloud models. Approved datasets, policies and product information give the model context for useful, organization-specific replies.

Connected operations

Let device events start the conversation.

IoT devices can send operational signals into Comii. A meter alert, equipment status or service event can trigger an appropriate customer message or support workflow.

Flexible model layer

Connect the AI environment that fits.

Use OpenAI models, private models or managed cloud AI services through secure APIs while Comii continues to manage recipients, channels, templates and monitoring.

Designed for controlled automationAI and device integrations require configuration, approved data sources, access controls and human escalation rules before automated replies are enabled.
Usage calculator

Estimate your communication cost.

Enter your expected monthly volumes for a quick Email and SMS estimate. WhatsApp pricing is quoted separately based on whether you send authentication or marketing messages.

SMS messagesZMW 0.28 per message
ZMW 280.00estimated
Email messagesZMW 0.15 per email
ZMW 150.00estimated
WhatsApp messagesPricing varies by message category
Custom quoteauthentication

Estimates use the supplied unit rates and exclude WhatsApp, taxes, provider-specific charges and negotiated volume pricing.

Talk to sales

Looking for pricing? Let’s talk.

Tell us about your customer communication needs, preferred channels and expected volume. Our team will help you find the right Comii setup for your organization.

We’re ready to help you get connected.