How to request deletion
For security, deletion requests must come from the email address connected to your account or include enough information for us to verify your identity.
Send your request
Email our privacy team with the subject “Data Deletion Request” and identify the Comii account or connected service concerned.
Verify your identity
We may ask you to confirm ownership of the account. Never send your password, recovery codes or authentication tokens.
Deletion is processed
After verification, we will confirm the request, remove eligible information and notify you when processing is complete.
Ready to submit your request?
Contact the Comii privacy team from your registered email address.
Information covered
- Account profile and contact information
- Connected social-login identifiers
- Stored preferences and workspace access records
- Personal information associated with the verified request
Information we may retain
Some records may be retained where required for security, fraud prevention, legal compliance, billing, dispute resolution or enforcement of agreements. Retained information is restricted and removed when the applicable obligation ends.
Backups may retain deleted information for a limited period until they are securely overwritten through the normal backup cycle.